
Training Program: Statistical Quality Control (SQC)
Objective:
To equip participants with the knowledge and skills to apply statistical methods for monitoring and improving product and process quality.
Target Audience:
Quality Assurance Professionals
Process Engineers
Production Supervisors
Six Sigma Practitioners
Data Analysts in Manufacturing
Duration:
3 Days credited Hours 12 hours
Module 1: Introduction to Statistical Quality Control
Definition and Importance of Quality
Basics of Quality Control vs. Quality Assurance
Introduction to Statistical Thinking
History and Evolution of SQC
Role of SQC in Total Quality Management (TQM) and Six Sigma
Module 2: Types of Variations in Processes
Common Causes vs. Special Causes
Impact of Variation on Quality
Case Study: Understanding Variation in Real-life Processes
Module 3: Descriptive Statistics for Quality Control
Mean, Median, Mode
Range and Standard Deviation
Histograms and Frequency Distributions
Interpretation and Application in Quality Monitoring
Module 4: Control Charts
Purpose and Benefits of Control Charts
Types of Control Charts:
X̄ and R Charts
p-Chart
np-Chart
c-Chart
u-Chart
Setting Control Limits
Rules for Detecting Out-of-Control Conditions
Hands-on Activity: Create and Interpret Control Charts
Module 5: Process Capability Analysis
Assessing if a Process is Capable
Sigma Level and Process Performance
Exercise: Capability Analysis Using Sample Data
Module 6: Acceptance Sampling
Concepts of Lot Acceptance
Types of Sampling Plans: Single, Double, Multiple
OC Curve (Operating Characteristic Curve)
When to Use Sampling vs. 100% Inspection
Module 7: Measurement System Analysis (MSA) – Optional/Advanced
Gage R&R Studies
Repeatability vs. Reproducibility
Impact of Poor Measurement on Quality Decisions
Module 8: Applying SQC in the Workplace
Integrating SQC with Daily Quality Practices
Case Studies and Industry Examples
Group Activity: Solve a Real-World Quality Problem Using SQC Tools
Learning Outcomes:
By the end of the training, participants will:
Understand and explain the principles of SQC.
Create and interpret control charts.
Analyze process capability and suggest improvements.
Distinguish between different types of variation.
Use data to make quality-driven decisions.
Training Methods:
Interactive Lectures
Hands-on Exercises using Excel or statistical software (e.g., Minitab)
Group Case Studies
Quizzes and Knowledge Checks
Final Group Presentation or Assessment
Training Materials:
Participant Workbook
Excel Templates for Charts and Analysis
Cheat Sheets (e.g., Control Chart Rules, Sampling Plans)
Certificate of Completion